Ten years ago, the short-term rental market was built on personal handovers. You met the guest at the door. Or worse, you hid a brass key under a plant pot.
That was acceptable when you managed a single property. It becomes a logistical nightmare when you manage fifty.
The lesson for property operators today is about Operational Drag.
Every manual key handover costs time. Every lost key requires an expensive locksmith. Every delayed flight means a staff member waiting in the rain.
Contactless check-in has shifted from a luxury amenity to mandatory infrastructure.
At DORIX, we see the rental sector driving the fastest adoption of smart access. The return on investment is immediate. You eliminate the physical key, and you eliminate the friction of scaling your portfolio.
Guests do not want to coordinate arrival times. They want to walk straight up to the door, use their phone, and drop their bags.
If your property business relies on a piece of metal hidden in a fake rock, you are not scaling. You are just waiting for a security breach.
Ali Aydan: The “key under the mat” is a commercial liability.
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